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Frequently Asked Questions
Answers to frequently asked questions
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at 28A V. Tyutyunnika Street, Kyiv. Route map (Google Maps)
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Answers to common questions:
How to get to the "Hamster" hotel?
Our hotel is located within walking distance from the historic city center. It is only 6 km away from the nearest airport, “Kyiv” Igor Sikorsky International Airport. We also offer transfer services from the railway station and the airport.
What types of rooms are available at the hotel?
Our hotel offers 24 cozy rooms, which are equipped with all necessary household appliances, a mini-kitchen, and furniture for both short-term and long-term stays.
What services are provided at the "Hamster" hotel?
We offer a 24-hour front desk and concierge service, taxi service, free Wi-Fi, and a lobby with a waiting area for guests. Additionally, we provide document printing and copying services, parking, elevator, luggage storage, baby cot, and an ironing board with an iron upon request.
What languages does the hotel staff speak?
Our professional staff speaks both Ukrainian and English languages.
How often are the bed linens and towels changed?
At our hotel, bed linens and towels are regularly replaced every three days.
What additional services can be ordered at the hotel?
We can book tables for you at restaurants, tickets for theaters, concerts, and sporting events. Additionally, each room can be equipped with an alarm system upon the guest’s request.
What are the advantages of the hotel's location?
The hotel’s location has several advantages, including its proximity to the historic city center, cultural and architectural landmarks, and popular leisure destinations. Additionally, it is conveniently located in close proximity to the airport, making it ideal for guests arriving by plane.